DEVO Mini | DEVO | DEVO+ Programs ~ Frequently Asked Questions
Q: I’ve registered for DEVO. How will I receive program information?
A: We use the e‐mail address you subscribed with to send weekly program communication during the training season. Please verify your address is correct when subscribing. Check junk/spam folders and/or mark devo@snowbasinskiteam.org as a safe sender.
Q: I am new to the program and have a lot of questions. How can I get additional information?
A: Times and dates for DEVO Welcome Night will be announced over the summer. This Welcome Night is a chance for you to attend an informational session about the DEVO Program, with a Question & Answer session to follow. We try to coincide Welcome Night with Team Jacket pickup for convenience. You may always reach out to our DEVO Program Manager, TJ Shaughnessy, who can acquaint you with the program, its offerings and answer any questions prior to this Welcome Night or during the season. You may reach him at devo@snowbasinskiteam.org.
Q: If I register for DEVO, will I be refunded for my athlete’s season pass already purchased?
A: Yes. If you have already purchased your athlete’s season pass, you may receive a refund from Snowbasin Resort Ticketing Office @ ticketsales@snowbasin.com. Just let them know you are a Snowbasin team member. They might need to confirm with us, but then they will issue a refund (generally to the payment option selected at the time of purchase.)
Q: What are the dates, times and breaks for the DEVO Programs?
A: The dates, times and breaks for each program will be posted in TeamSnap, our communication platform.
Q: Where do I pick up and drop off my athlete?
A: The Meeting Area is located at northeast corner of Maples Lot on Saturday or Sunday at the Snowbasin Ski Team Yurt behind to the Snowbasin Mountain Operations building. We will include a map of the meeting area in program communication and our welcome night. Only adults authorized by parents are allowed to pick up an athlete.
Q: What if I need to pick up my Athlete early?
A: You can arrange early pickup with your Team Coach.
Q: What if I am late to dropoff?
A: Late? Check-in is Required at the Team Yurt. Coaches will leave the meeting area promptly at 9:00 am. If you are running late, send a text to your coach through TeamSnap Chat. Upon arrival check in at the Team Yurt. Yurt staff will instruct you on how best to connect your athlete with their team as quickly and safely as possible.
Q: What if I am late to pick up?
A: All parents are expected to pick up athletes on time. DevoMini Noon. Devo 3:00pm. Devo+ 3:00pm. If there are extenuating circumstances that would preclude you from being there on time, we would ask that you communicate that with the coach ASAP so they are aware.
Q: What gear do you recommend for my athlete?
A: Please read Devo Equipment Recommendations. These are general gear guidelines for most athletes, most of the time.
Q: What type of Team Jacket will my athlete receive?
A: All athletes will receive a new 20,000+ mm insulated jacket. We work with different manufacturers and colorways may vary. An announcement will be sent in October/November providing dates and times for Team Jacket pickup, once we know the manufacturer has sent the jackets to us.
Q: When can I pick up my athlete’s Team Jacket?
A: An announcement will be sent in October/November providing dates and times for Team Jacket pickup.
Q: Is it Ok if my athlete cannot make all program sessions?
A: We encourage consistent attendance so athletes do not fall behind in their skills development, but it is OK if you cannot make every session. Your athlete is part of a team and that team does rely on all members to support and contribute to the learning environment.
Q: What Team will my athlete be on?
A: Returning athletes are assessed at the end of the season by their coach and SkillsQuest Day. New to the program athletes that attended the March 2024 SkillsQuest Day, will be places using that assessment. New athletes that did not attend the SkillsQuest day are assessed in person on the first two days of the program and placed in the most appropriate group based on skiing ability and age. At times team placement may only be possible based on skiing ability.
Q: Can my athlete request a specific coach or team with their friends or family members?
A: We do not guarantee coach or group assignments, but do try to accommodate requests if possible.
Q: Do you make Team changes?
A: Sometimes it will be necessary to move athletes to a different Team to enhance their experience.
Q: When and where will my athlete eat lunch?
A: All athletes will eat lunch starting at 10:30 am to avoid the lunch rush. Coaches and their Teams are assigned a lodge to eat lunch. Check with your coach to see which lodge your athlete is assigned to eat.
Q: What can my athlete eat for lunch?
A: Snowbasin offers a wide variety of lunch choices at all lodges, which should meet every athlete’s taste and need.
Q: Are home lunches Ok?
A: No. Home lunches are not allowed but we strongly encourage Athletes to bring healthy pocket snacks.
Q: My athlete is new to skiing; can they join one of the Ski Teams?
A: No. Each program has a minimum ability requirement. If your child has never been skiing before, we would highly recommend Snowbasin’s Learn and Earn program. And typically those students would be ready to join Devo in subsequent years. Please read the DEVO program descriptions for details. DEVO+ is by recommendation only.
Q: My athlete is new to the team and has experience, but does not have a recommendation. How can I get a recommendation?
A: Contact mattbird@snowbasinskiteam.org to arrange an evaluation.
Q: What if I still have questions?
A: Prior to the season, please contact TJ Shaughnessy at devo@snowbasinskiteam.org. During the season, you will be assigned a Team Coach, who can answer your questions.